FAQ

Frequently Asked Questions (FAQs)

Welcome to the Teerzy FAQs! Here you'll find answers to some of the most common questions we get about our products, shipping, returns, and more. If you don't find the answer you're looking for, feel free to contact us and we’ll be happy to assist you!

1. What are 3D scene miniature stickers?

Our 3D scene miniature stickers are unique, hand-designed stickers that add depth, texture, and dimension to your creative projects. They are perfect for scrapbooking, journaling, DIY crafts, and even home decor. Unlike traditional flat stickers, our 3D stickers feature intricate designs with raised elements that make them pop off the page, giving your work a more vibrant and engaging look.

2. Are your stickers easy to use?

Yes! Our stickers are user-friendly and easy to apply. They come with an adhesive backing, so all you need to do is peel and stick. Whether you’re adding them to a journal, scrapbook, or creating custom decorations, our 3D stickers are designed to be applied to various surfaces. Just make sure the surface is clean and dry for the best adhesion.

3. What materials are your stickers made of?

Our 3D scene miniature stickers are made from high-quality, durable materials to ensure they last long and maintain vibrant colors. The stickers are designed to be flexible yet sturdy, making them perfect for a wide range of craft applications. We also take pride in using eco-friendly materials for packaging to help reduce our environmental footprint.

4. Do you offer international shipping?

Yes, we do! We offer international shipping to many countries around the world. Shipping fees and delivery times vary depending on your location. You can view the shipping options at checkout or refer to our Shipping Policy for more detailed information.

5. How long does it take to receive my order?

Once your order is placed, we will process it and ship it as quickly as possible. Domestic orders typically arrive within 2-5 business days after shipment, while international orders may take anywhere from 7-21 business days, depending on the destination. You will receive a tracking number once your order has shipped, so you can monitor its progress.

6. Can I change or cancel my order after placing it?

We strive to process orders quickly, so if you need to change or cancel an order, please contact us within 24 hours of placing your order. Once the order has been processed and shipped, we unfortunately cannot make any changes. If your order has already shipped, please refer to our Returns & Exchanges policy.

7. How do I track my order?

Once your order is shipped, we will send you an email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website. If you have any trouble tracking your order, please feel free to contact us.

8. What payment methods do you accept?

We accept a variety of secure payment methods for your convenience, including:

  • Credit & Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Shopify Payments
  • Apple Pay (for mobile users)

9. How can I stay updated on new products and promotions?

To stay up-to-date with our latest products, promotions, and crafting tips, you can:

  • Sign up for our newsletter: Receive updates directly to your inbox!
  • Follow us on social media: We share creative ideas, new arrivals, and exclusive discounts on our TikTok, Instagram, YouTube, Facebook, and Pinterest pages.

Thank you for choosing Teerzy for your creative journey! If you have any more questions, don’t hesitate to reach out—we’re here to help.